Return Policy:
If, for whatever reason, you need to return your product for exchange, or order replacement parts we will be happy to assist you. If you would like to exchange a defective product, please send it regular mail to:
U.S. Jesco International Ltd., Inc.
1421 Westway Circle
Carrollton, TX 75006-3733
Attn: Customer Service
Once we receive your defective merchandise, we will ship your new product within 24 hours. Please allow 5-7 days to receive your new merchandise. In many cases the transit times will be shorter, but most products will arrive within one week.
Email:
Email your questions, comments or ideas to customerservice@usjesco.com
Corporate Headquarters:
United States:
US Jesco International, Inc.
1421 Westway Circle
Carrollton, TX 75006-3733
Canadian Office:
Jesco’s Canadian office and distribution center is located in Toronto, Ontario.
Call us Monday-Friday 9:00 to 5:30 (CST) on our toll-free hotline:
1-800-425-3726 Customer Service
1-800-492-5888 Fax
User Manuals:
Have you lost your instruction manual? Click here for instruction manuals for our products. The user manuals are in Adobe Acrobat (PDF) format (click here to download Adobe Acrobat Reader).
Product Registration:
Click here to register your products. Not only will registering your product activate your warranty, but it will also enable us to alert you of any upcoming special sales and offer discounts on your future online purchases.
FAQs:
Check out our Frequently Asked Questions on our FAQ page.
Check Processing:
When you provide a check as payment, you authorize us either to use information from your check to make a one-time electronic fund transfer from your account or to process the payment as a check transaction.
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